Get Help!

Constituent Help Desk

The Office of the Public Advocate assists with complaints and inquiries involving government-related services and regulations. From resolving housing complaints to combating abuse by agencies, the Office helps thousands of New Yorkers annually by improving transparency and accountability of City government.

The Office of the Public Advocate is operating on a hybrid schedule and is only receiving constituents in-person with an appointment.

If you have a general question or inquiry please fill out our general question form. Thank you for your patience.

Contact our Constituent Services department


The Advocate text chatbot


The Office of the Public Advocate offers an SMS text chat bot that constituents can text and ask questions in order to find resources and services. Text "Hello" to (833) 933-1NYC or 833-933-1692.

Additional ways to contact us


Email: gethelp@advocate.nyc.gov

Hotline: (212) 669-7250

Fax: (888) 409-0287*

Text: (833) 933-1692

*Our fax number has changed temporarily while we upgrade our infrastructure

Freedom of Information Law (FOIL)


Looking to request records from the Office of the New York City Public Advocate? Please mail or email your request to:
Office of the Public Advocate
Attn: Records Access Officer
1 Centre Street, 15th Floor
New York, NY 10007
recordsaccess@advocate.nyc.gov

Our Office

David N. Dinkins Municipal Building
1 Centre Street 15th Floor North
New York, NY 10007

Email: gethelp@advocate.nyc.gov

Hotline: (212) 669-7250

Fax: (888) 409-0287*

Text: (833) 933-1692

*Our fax number has changed temporarily while we upgrade our infrastructure
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